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1. SEPHORA LILLE LILLENIUM - Lille
· 27 reviews
Rue Simons Lillenium, Ground Floor, 59000 Lille, France
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Hanna Fleur du désert: The employee Miloud is not at all professional, allows himself to say that I have flaws on my face, when I ask if there are other saleswomen, he replies that they have nothing else to do , that they are in reserve, but who does he think he is? He is haughty and no professionalism, I will not go back there again thank you
f.s.m falcon: Disappointed with this sephora because of the security guard who follows you with insistence on each visit, it does not give you any desire to make purchases, it is so embarrassing, this is the first time this has happened to me at sephora.
frederic froment: Nice mall, located close to train stations and the city center
Zk h&y: Very nice seller
Boudet Tristan: Excellent establishment!!! The saleswoman who advised and cashed us is incredibly friendly and professional! Thank you again for your human and your very pleasant humor!I highly recommend this establishment!
AccĂšs Cible: Unbelievable ! I do my Christmas shopping for gifts, 90âŹ. I asked for two samples which were refused because the stick was too weak. I asked for two alternatives and this is what I was told: "Go to another Sephora to ask for it." Next time I'll go online and shop there. None of my purchases will go through you anymore and I may even go to another brand. I always promote my in-store purchases to save jobs but here, frankly, I'm going to forget you and advise you to look elsewhere too. I am always very polite, benevolent, smiling and above all did not deserve your acerbic remark.
Malissa Favelas: HelloOverall it went very well.Correct seller and sellers.The Vigil of VERY BAD TIMES, I am a companion.he makes his rounds near us, he sees other customers.I told him: we didn't steal anything, he told me I didn't say anything.He says to me: I do my jobThe people who accompanied me noticed who was near us since we entered the store.If a person tells us who is doing a round and in the end it's not the truth for a moment, I call it a BAD TIME.As a CUSTOMER, I do not find this ACCEPTABLE.I will come back and edit the comment hoping thatVigil's latitude to change .CordiallyMadame Favelas
gaelle Hanouille: Between the guard who stares at you, follows you with his gaze and the staff who are not informed about the reductions, no indulgence towards the customer.
dorice poiss: me traite.comme une princesse il m'installe et rĂ©pond Ă toutes mes demandes (oui je n'osais pas demandĂ© mais quand je me suis lancĂ©e j'en avais des demande đ
axe mak: tres tres long
Margot Corpel: Very good experience for us, a top seller, unfortunately I did not remember his first name!! Tips at the top!! Pleasant and caring!! Care advice taking into account my pregnancy ⊠I validate thanks again to him!
Saida Dahmane: J'adore allez chez sephora, je suis une cliente rĂ©guliĂšre je vais principalement au sephora de Lille centre et EuralilleJe trouve que les vendeuse dans ce sephora sont pas agrĂ©able, on a l'impression de dĂ©ranger alors que le magasin est vide, il n'y a aucun service client,pas de sourire, les conseils ne sont pas du tout de qualitĂ©, l'ambiancedans ce magasin est trĂšs froide comparaĂźt aux autres sephoraLes seuls moments oĂč il y a des Ă©changes c'est pour nous forcer Ă l'achat trop de commercial mais pas assez d'humanitĂ©
Elodie Degezelle: Bien
Océane Savary: Ses 2 étoiles sont à cause d'un vigile et d'un vendeur! J'étais tranquillement avec mon copain en train de regarder les parfum pour notre cadeau de Noël, donc bien sûr, ça nous a pris pas mal de temps.Au bout d'une heure environ le vigile vient nous voir en nous disant que ça faisait trop longtemps qu'on est là , ensuite il nous surveillait avec insistance et un vendeur nous regardait aprÚs ça, aussi avec insistance limite mal.Pour finir quand on sort il nous fouille.TrÚs désagréable comme magasin!
Lhoban: Vigile insistant, à la limite de nous reprocher de passer du temps dans le magasin, venant nous voir pour nous demander notre objectif alors que nous sentions quelques parfums, geste qui ne donne absolument pas envie de leur acheter un produit.AprÚs cela, plusieurs regards insistants de la part du vigile et d'un vendeur met clairement mal à l'aise.De plus, en sortant du magasin, nous nous faisons fouillés comme si nous avions eu des gestes suspect de vol, alors qu'évidemment, nous n'avons fait que regarder les produits.
Life's Tissiamiel: Super sephorette accueil au top
Alexia Vndm: Lâagent qui te suit et va jusquâĂ chercher ton ticket en caisse devant tout le monde alors que le magasin Ă©tait vide, et que nous avons Ă©tĂ© les seules en caisses.Cela mĂ©riterait mĂȘme aucune Ă©toiles mais malheureusement ce nâest pas possible.
Leila el mallouli: Agent de sĂ©curitĂ© qui vous suis dans le magasin en insistant sur vous et vous fait comprendre quâil vous surveille. Viens mĂȘme vous vĂ©rifier votre achat alors quâil voit bien que vous ĂȘtes passĂ© en caisse. TrĂšs mauvaise expĂ©rience ! Si il Ă©tait possible de mettre 0 Ă©toile je lâaurais fait !
Cauline Cauline: Great experience! The sellers ahlem and mélanie welcomed us very well and helped us, we appreciated their understanding and their commercial gesture, we left with a smile! I recommend !!!
Rita Antunes: Adorei excelente tenho que lĂĄ voltar
zaoui latifa: The perfumes remain overpriced outside the holiday season when you can find boxes at fairly affordable prices.
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Perfume store
2. SEPHORA LILLE CENTRE VILLE - Lille
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· 422 reviews
16-20 Pl. du Général de Gaulle, 59000 Lille, France
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Nora Djaoui: A BIG thank you to CHAIRA !!! Super nice, very attentive to your needs, patient .... I have been using the same fdt for several years and she managed to identify my expectations and found me my IDEAL fdt đ She was able to answer my many questions about my different products and gave me very good advice! I will call her again on my next visit!
Christelle Barnier: Very warm welcome, attentive, very good knowledge of the products. 1st visit to this store which did not make me want to because of its size. I regret not having come sooner! So see you soon
Majesty M: The advisers are adorable and caring, I thank Clément who made my day a love!! Myriam
Marie Livemont: a big thank you to Mounid for his time and good advice! and to the other girls on the team as well who are very nice and kind.
Eline Jaecques: Very good experience at SEPHORA LILLE center, thanks to Moulid for his precious advice and his very pleasant welcome.I recommand it.
Yamina KERIFA: welcoming professionals who know how to talk about the products and offer to try them. Siad Adele Mouloud thank you
sabine peingnez: I bought a quality perfume there and I was very well received and advised. THANKS
Ht He: I speak with Siad very good ambassador for Shiseido, I even asked questions about another brand when a famous saleswoman who believed everything allowed said to siad "oh this lady comes all the time" it's Saloua, already it's perfectly must and moreover I come the desired number of times. The saleswomen would do well to follow the example of Siad who is very attentive, with whom we feel free to talk. I went to find this Saloua saleswoman asking her what I'm getting into, it's a habit to get involved with each other.
Thibault Lizé (Samus): Pleasant sellers with good advice, even when there are crowds.
Jsu Jdy: Very disappointed from the saleswoman, especially from calling Emma! Unpleasant as not possible I don't find it normal to treat your client like that especially when you are a gold client!!
Tantine Nao: SCANDALOUS, with a friend we went back to get a perfume quietly we took a walk afterwards, we left the store we headed for Mont Blanc for this famous perfume we spoke with the adviser everything was going well, the perfume was out of stock so we decide to go out and there we are caught out of nowhere saying yes you STOLE FROM THE STORE FOLLOW US, sorry?We follow these two people but we tell them that we didn't steal anything I don't see when we were suspicious, they take us back to the store in their basement we check our bags, the very unpleasant housekeeper treats us as if we had really stolen she looked at the bag and asked us to see at the level of the size while I go tight shorts in gray and white top simple t-shirts, she sees that we have nothing she leaves.We wait 5-10 minutes 15 minutes still nothing I decide to ask the gentleman what are we still waiting here since we have already been searched, he says we are waiting for the arrival of the police for a search, I go up a little under pressure because it can't be done knowing that we took nothing and that we proved everything, in short in the end they canceled the arrival of the police and let us go all that because I decided not to be dressed as usual in Lille the clothes really make the monk I would saySEPHORA de grande place WHO HAS JUST THE ARTICLES IN THE OTHER WEBSITES NEVER AGAIN I SET FOOT THERE TO BAN AND MY SURROUNDINGS TOO
Tim layton: Seemed to be a good store at first, the wife had a great experience. I on the other hand got myself some fragrance. I went in with an idea of what I wanted, as I was browsing a gentleman came to help me. At fist it was great and then he steered me towards some I really wasn't a fan of.... I get it that happens yet what I didn't enjoy way being pushed to purchase what I had expressed I didn't like. I ended up picking two bottles I liked but I felt like I had to argue to get what I enjoyed.
Clémence D: Merci à Alexia pour son massage du visage seasonly. Elle est trÚs professionnelle, douce et appliquée. Un agréable moment avec mon amie.
mathilde MENET: Avec mon amie nous avons rĂ©alisĂ© un modelage du visage chez Sephora.CâĂ©tait un moment sympathique grĂące Ă Alexia ! Nous en sommes sorties conquises et apaisĂ©es par ce soin rĂ©alisĂ© Ă la perfection et avec beaucoup dâimplication.De plus câest toujours un plaisir de croiser le sympathique ClĂ©ment qui a proposĂ© de nous parfumer âșïž
Stephane Puvion: TrĂšs belle expĂ©rience aujourdâhui mention spĂ©ciale pour clĂ©ment pour sa gentillesse, sa prĂ©venance et son professionnalisme. Bravo !!!!
Maurine B.: Jamais une vendeuse ne m'a aussi mal parlĂ©... đJ'ai juste demandĂ© s'il restait une rĂ©fĂ©rence de parfum. A quoi cette gentille dame m'a rĂ©pondu d'ouvrir les yeux, que s'il y en avait pas devant moi, c'est qu'il n'y en avait plus... Ce Ă quoi j'ai rĂ©pondu que je demandais justement parce que les rĂ©fĂ©rences Ă©taient mĂ©langĂ©es. Elle ne m'a mĂȘme pas Ă©coutĂ© et dit "non bah y'en a plus".AprĂšs vĂ©rification, il y en avait bien. Bref, j'ai achetĂ© mon parfum chez NocibĂ©.
salima saouli: Déception totale. Une jeune femme nommée Faustine,selon son badge a eu une attitude plus qu'intolérable : différences dans l'attitude en fonction de la clientÚle.Je suis complÚtement déçue.Je pensais qu'au jour d'aujourd'hui on mettait en avant le respect de la différence et non la différenciation guidée par la camaraderie...
FLORENCE DUCHATEAU: Personnel agréable, à l écouteBeaucoup de marque présente
EugĂ©nie Debailleux: Super Vendeuse ( Flora) qui mâa recommandĂ© une gamme de produit / maquillage de la marque Fenty. Contente dâavoir une nouvelle routine soin du visage. Je suis ravie et je recommande.
Aurore Fichot: Merci Ă lâĂ©quipe et Ă Floriane pour ses super conseils
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Perfume store
3. Parfumerie April Lille - Lille
· 121 reviews
Galerie Grand' Place - La Voix du Nord, 9 Pl. du Général de Gaulle, 59800 Lille, France
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Gwenaele: Vendeuses qui passent son temps derriĂšre le comptoir Ă jugĂ© une de leurs collĂšgues alors que je cherchĂ© un cadeau pour la fĂȘte des grand mĂšre..je suis partit sans achat, l'ambiance Ă©tait malaisante.Je crois qu'elle non mĂȘme pas remarquĂ© ma prĂ©sence !Le client n'est pas obligĂ© d'entendre les Ă©tadames de chacun, ça donne une mauvaise image , c'est dĂ©plorable !
Blandine Escaffre: Quel accueil !Je suis passée ce matin, et je suis tombée sur une conseillÚre aux petits oignons, qui a pris le temps de m'apporter de vrais conseils. Je repars avec un parfum bien choisi et le souvenir d'un sourire pétillant et d'une vraie gentillesse ! Merci à elle.
fares jumper: Je n ai pas aimé l accueil, limite oppressant
Lamia Taleb: Passage le 15/03/2022 Ă 18h ,aprĂšs les heures de travail ,on aime bien se faire plaisir ,je voulais un fond de teint,Ă peine rentrĂ© que dĂ©jĂ une des vendeuses me presse (avec de des cheveux long roux )trĂšs expĂ©ditive ,une autre vendeuse lui conseille de me donnĂ© un Ă©chantillon pour que je jâessaye chez moi ,elle a fait semblant de ne pas entendre ,je lui demande un conseil ,elle me rĂ©pond suivant de ce que vous avez lâhabitude de prendre (merci !) je demande ,ancienne cliente de nocibe ,je demande si le report des point est possible sur la nouvelle carte Ă©tait possible,elle fait semblant de chercher mon nom. Quâelle ne trouve pas et que moi je trouve devant elle sur mon tel en 1 seconde ,jâai pris mon fond de teint Dior ,sans bien choisir ,et sans aucun plaisir ,je ne reviendrai pas âŠ.
Antoine: Parfait! Vendeuse trĂšs gentille qui mâa prĂ©sentĂ© les diffĂ©rentes offres du magasin, je recommande et je repasserai!
2487 msm: Je suis allĂ©e chez April rue St Dominique Ă Paris dans le 7Ăšme arrondissement. J'y avais achetĂ© du Chanel N°5. Lorsque j'ai voulu utiliser ce nouveau vapo plusieurs jours aprĂšs, en ayant encore dans l'ancien, surprise....il n'y avait pas de tuyau pour vaporiser. Comme il Ă©tait impossible de joindre la boutique au tĂ©lĂ©phone, j'ai contactĂ© directement Chanel qui devrait me renvoyer un nouveau flacon aprĂšs avoir analysĂ© le contenu du flacon dĂ©fectueux. Le problĂšme est que je n'ai pas eu de parfum pour les fĂȘtes. Donc un bon conseil, faites ouvrir la boĂźte avant de payer.
Fifinne Sly: J'ai été reçu trÚs gentiment par une conseillÚre qui m'a trÚs bien conseillée. Elle s'est de plus alignée sur l'offre que j avis pour mon anniversaire d'un concurrent. J'y retournerai les yeux fermés.
Saddek Ben: Ce magasin es fermé ,remplacé par april parfumerie
Mathilde Delille: La vendeuse qui nous a accueillie Ă©tait au top, merci Myriam
gaston martin: A éviter absolument. Douglas, l'actionnaire de nocibe est une "Entreprise voyou", ce groupe a détruit des milliers d'emplois en France et contraint à ses salariés de surveiller les clients en magasin. Ma commande du 24 février en click and collect à été débité de mon compte alors que Douglas à fait fermer la boutique. Voleurs !!! (ce n'est pas une insulte, juste une reconnaissance de la qualité principale de nocibe via douglas)
Eloïse Arnouts: Ayant réalisé un modelage, j'en suis ressortie ravie et détendueMassage doux et estestienne au top !
Deborah HG: Equipe agréable et de bon conseil.
fernand brun: Very warm welcome, well-stocked perfumery and above all offering a wide range of choices in women's perfumes and high-end men's perfumes
Raz Tech: A classic nocibé, however the staff gossip about their intimate life is limited
Jeannine Fabre: Good reception and good service
Foudy Djouama: Tired of securing
ALEXANDRE VIEIRA: Heady store because of the smells
anna bigail: One of the sales assistants recommended me capsule masks for the face. Result I was burned. I went back to the store to report it, they quickly turned their backs on me so as not to discuss it too much. Yet I see a lot of opinions on the internet similar to mine bcp of women are burned in the face with your so-called "masks" So I contacted customer service by email on January 20 RESULT NO RESPONSE FROM THEMI do not congratulate you Nocibé, now I am and will remain a Sephora customer, you can cancel my loyalty card.
Chevalier: Habitué à faire des achats chez Nocibé, nous sommes allés pour la 1ere fois dans ce magasin de galerie Grand Place.Accueil avec des ''bonjours'' comme il se doit dans ce magasin, un employé vient nous voir pour nous faire une unique proposition de parfum... Puis il ne nous parle plus, reste à cÎté de nous... pour se retourner et se recoiffer et retoucher son ''maquillage'' devant des petits miroirs sans du tout se préoccuper de nous, ses clients!Puis il repars vers la caisse sans un mot!Nous voyant choqués devant une telle attitude anti-commerciale, une employée vient nous voir pour nous dire qu'il est toujours comme cela, plus préoccupé par lui que par ses clients!Quelle mauvaise image pour Nocibé!Du coup, nous sommes allés acheter des parfums ... mais ailleurs.
Francois Baudinet: beaucoup de monde mais accueil simple et sympatoche
Laurence Selosse: Jolie boutique en plein centre de lille . Esthéticienne trÚs pro et à l écoute. Prix des parfums et cosmétiques un peu élevés.
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Perfume store
4. Marionnaud - Lille
· 160 reviews
38-40 Pl. du Général de Gaulle, 59000 Lille, France
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hondafred59: C'est fermé
Sandrine Planque: Commandé passée Samedi matin, annulée 2h plus tard. Nouvelle tentative lundi matin et cela fonctionne... Soit... Restons positif.Mardi 18h40 j'arrive en boutique, portes closes. Une vendeuse me fait signe de l' intérieur que le magasin est clot. J'insiste puisque la fermeture est annoncée à 19h.Comme je viens juste retirer un colis, on me laisse finalement rentrer. L'accueil est peu engageant, on me prend le numéro de commande avec nonchalance.Tandis que je patiente pour mon colis, une cliente demande un conseil pour un rouge à lÚvres. La vendeuse la renvoit vers une autre qui lui répond à 19h42 qu'elle ne dispose que de 3mns pour lui répondre et que cela sera "compliquée". La cliente repart donc les mains vides.A 4 jours de Noël, la scÚne est surréaliste. La promo m'a poussée vers cette enseigne, tandis que l'accueil fait fuir. Dommage.
Martin TANO: Un magasin bien situé pour l'achat des parfums avec des employés trÚs sympa. à conseiller
Danielle LELOUP: TrÚs mal reçu malgré ma carte fidélité tpas de choix suis allée chez nocibe trÚs bien reçu et 30%aussi
L C: Merci aux deux personnes restantes pour nous servir.Publicité mensongÚre : 40 pour cent sur l achat de votre produit en caisse ( montre à la vendeuse )Impossible car les codes ne leur ont pas été transmis pour pouvoir effectuer la remise !!!!Bien sûr
Emmanuelle Delbove: MalgrĂ© une situation qui semblait compliquĂ©e (manque de personnel, clients pressĂ©sâŠ), jâai Ă©tĂ© agrĂ©ablement surprise par le comportement de Liza, une conseillĂšre du magasin, qui a fait le maximum pour satisfaire tout le monde. Elle a fait preuve de professionnalisme et dâune grande gentillesse envers les clients. Cela fait plaisir de croiser des conseillĂšres investies et bienveillantes comme Liza.
Lau: Je suis trĂšs satisfaite de ce magasin je trouve lâĂ©quipe accueillante et souriante et surtout de trĂšs bon conseille.Ayant eu lâoccasion de faire des soins en institut avec les deux esthĂ©ticiennes je trouve quâelles sont trĂšs professionnelles et trĂšs sympathiques !Je reviendrais !!!
Nora Oh: Pass this day! we were advised served and cashed by the very nice Fatima! Exemplary saleswoman attentive and full of good advice. A big thank you to her who knew how to give me another image of Marionnaud...
Isa: Institute client for some time⊠a huge thank you to MarylÚne. I almost stopped going there last year following a last-minute appointment cancellation⊠she was the one who made me stay with her professionalism and attention!
Sabine Buisine: Very disappointed with the reception, the staff were talking to each other rather than taking care of the beautician clientele can do better at different levels in short!!!
So: Beautiful sign. So nice the surprise bag with several products in it for only 1⏠or 1âŹ50 depending on the sizeThe shop is aligned with their website which was cheaper đđŒShame about the somewhat hidden location
Marine LANTOINE: Great facial treatment. Laura is on top, thank you for this moment.
Hamza OUALI ALAMI: Well located, equipped to listen.
ma ge: Very good welcome and advice
Fatima Achakhch: Congratulations to Laura my reference and unchangeable beautician. Warm woman with golden hands, relaxation guaranteed.
Virginie Fialon: Came for an order withdrawal, I was well received by the saleswoman Elvira.
anne monthuy: A particularly warm welcome despite my arrival a few minutes before closing. Very professional care. Thank you Laura.
djamila ouanoughi: Very good service I am delighted with each order placed!! Super happy with the products!!! Everything is immaculate!! I will be ordering again from Marionnaud with pleasure!! We are very spoiled!! Thank you Marionnaud.
S Behagle: I placed an online order with in-store pick-up in Lille. First time I buy from this brand, finally I could have bought... Order canceled 3 days later without any explanation, I've never seen that from competitors.I won't be there anymore
Agathe Descamps: TrÚs trÚs déçue(Translated by Google
Karo 3.0: I came by today for a complexion purchase, I'm distributed with a skincare routine and a great foundation. Thanks to Laura who took the time to make the diagnosis and the advice with humor, kindness and professionalism. Goodbye !
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Perfume store
5. SEPHORA EURALILLE - Lille
· 1202 reviews
Centre Commercial Euralille, 100 Av. Willy Brandt, 59777 Lille, France
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Steffyne Vercamer: Very good welcome and information from Kenza. Thank you so much !
Ali Gherbi: We are very disappointed with the reception of a counselor nicknamed fiona, who was very unpleasant and professional. She did not want to accompany us for the choice of a perfume supposedly that she was overwhelmed and 5 minutes later, we see her with other customers or she takes her time fortunately her manager Jessica was there for us calm and advise us she was very professional compared to Fiona. I find it unacceptable for a consultant to choose her clients for advice or information. This advisor and to review.
HĂ©lĂšne Maniez: Located on the right side on the floor of Westfield Euralille, the store is true to itself, the saleswomen are easily accessible and good advice then the big +: lots of samples đđ
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LĂ©a Pouille (Shirayuki): Very good advice from the sellers!
Angelique Blondeel Leukam: Impeccable welcome
Colyne Versele: I love coming to shop while being advised by Fiona! She was able to guide me towards the perfumes that I appreciate by offering me new products that I did not know and which corresponded to me 100% I absolutely do not regret my purchase. A real nice discovery. She then helped me find a birthday present within my budget and preferences. I love chatting with her, and shopping. Sweet, good advice, and listening to your desires. Many thanks Fiona!
Pascal Anthonio Brignoli: Ătant une personne Ă mobilitĂ© rĂ©duite mĂȘme avec le peu de personnel Ă l'heure oĂč je suis passĂ©, j'ai Ă©tĂ© accueilli avec bienveillance et respect.je vous fĂ©licite continuez comme ça je recommande trĂšs professionnel, Et Ă l'Ă©coute de ses clientsDerniĂšre visite en mai 2023 ils se sont pliĂ©s en quatre pour le satisfaire fĂ©licitĂ© vous encourage Ă continuer comme cela đđđ
Romain Betrancourt: Super accueil d'une jeune demoiselle je ne sais pas son nom mais franchement au top (pas trĂšs grande cheveux long attache brune) elle nous a bien conseillĂ©e. Elle nous a proposĂ©e les Ă©chantillons de ces 2 parfums en question . TrĂšs ravi ns sommes ressorti sans achats ,15 minutes plus tard nous sommes revenu acheter 2 parfums zadig et voltaire.elle se reconnaĂźtra peut ĂȘtre ;) trĂšs gentille merci encore
Annick Brement: Beau magasin personnel au soin dommage la queue a la caisse
Adil Ben Yamen AHMIDI: Le paradis des parfums
Samira Hanifi: Merci beaucoup à Julie trÚs bonne conseillÚre elle a su nous guider vers les produits adéquat
Anne Lise GENGEMBRE: Merci Ă Lucie pour ses conseils avisĂ©s et sa gentillesse.Ma fille est ravie đ
Emilie Fernandez: Un Ă©norme merci Ă HĂ©lĂšne pour sa sympathie, son Ă©coute, ses conseils et pour son accueil chaleureux. Le rĂšglement de mes achats Ă©tait rapide et efficace. Jây retournerai avec grand plaisir !
Clara Tpls: Des vrais conseils sont donnĂ©, le monsieur spĂ©cialisĂ© de Dior mâa super bien conseillĂ© pour mon anti cerne et mâa mĂȘme remit un sachet Dior. TrĂšs gentil et de trĂšs bon conseil tout comme la dame qui mâa accompagnĂ© dĂšs mon entrĂ©e Ă ma sortie du sephora
louise Prs: J'ai rarement vu un Sephora aussi peu agrĂ©able, tout d'abord les prĂ©sentoirs sont tous bien remplis certes mais au final les produits sont VIDES donc ça donne envie d'y aller quand on se trouve Ă 3m d'eux. Ensuite parlons des "vendeuses / conseillĂšres ", il s'agirait de revoir la formation de certaines, en effet j'ai du apprendre Ă une conseillĂšre Ă me faire un Ă©chantillon (on aura tout vu). Puis pour la partie service, il faut augmenter le nombre de caissiĂšres car pour une file d'attente d'environ 15 personnes il n'y a qu'une caissiĂšre avec certes des caisses rapides mais HORS SERVICE. Le service click and collect qui est censĂ© ĂȘtre rapide j'ai attendu au total 34MIN juste pour rĂ©cupĂ©rer 1 SEUL PRODUIT. J'ai demandĂ© Ă peine en rentrant de l'aide pour savoir Ă qui me prĂ©senter pour rĂ©cupĂ©rer une commande, on m'invite Ă aller Ă la caisse et aprĂšs 10min d'attente Ă la caisse, on m'invite Ă aller sur le cĂŽtĂ© et que quelqu'un est censĂ© venir qui au final n'est jamais venu. J'ai du de nouveau interpeller une vendeuse qui a trouvĂ© aberrant d'attendre aussi longtemps mais au final elle a bien mis 10min Ă me sortir la commande qui Ă©tait censĂ©e ĂȘtre prĂȘte depuis la veille. Malheureusement je n'ai pas reçu d'enquĂȘte satisfaction pour la rĂ©ception de ma commande.
S. MCX (Sébastien M.): Arrivé en caisse le prix est sans la promotion car il faut la carte de fidélité... devant toutes les personnes n'en avaient pas et le vendeur passé la sienne (celle du magasin). Quand je lui demande de faire de meme pour moi il refuse et m'oblige a en faire une. Encore un super vendeur. L'histoire se termine bien... j'ai trouve moins cher ailleurs avec un jolie emballage cadeau et des goodies gratuit.. sephora plus jamais
Bernard Jean: Vous n'avez pas le temps de regarder que 5 conseillers de vente vous sautent dessus.Et quand vous avez besoin, tout le monde a disparu ...
ZI NET: Thanks to Gulsen and Manon very nice welcomeGood advice from themThey are very pleasant and professional.Nice spacious shop and wide choice
Sandra Hilario: J'ai été trÚs bien accueillie par Lucie qui a pris le temps de bien me conseiller.
yaya wayne: Grand sephora avec du choix
Isabelle RIBEAUCOURT: TrĂšs beau magasin
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Perfume store
6. Nocibé - LILLE RUE DE BETHUNE - Lille
· 339 reviews
26 Rue de BĂ©thune, 59800 Lille, France
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Marion Vandaele: Timothy at the top of the top! I would stay here again just for him!
Maeva-Charlotte Asset: Audrey is incredibly knowledgeable & patient, this woman is super qualified and it's very pleasant in a big brand! Thimothe is the store's ray of sunshine, they will try to help you instead of trying to sell you. Athena is very funny & kind, a very good team in this wasting store!
Michel (Franosc): ....comme dans d'autres commerces du centre ville tu te debrouilles......!(Translated by Google
alyssia willeman: se qui est agréable pour ma part(Translated by Google
Ines Bigot: Unpunctual, unfriendly professional.Yield impression ++Very mixed opinion!
Khaoula Khaoula: I adore
Bulbi Zarre: Execrable sellers very bad experience
nina bonnefond: Thank you Delphine for your superb welcome, your professionalism and your precious advice on the Jardin Boheme range and the rest. Again thanks to you ! Nina and Geoffrey
Leila El Omari: Great reception and advice teamRecommended with Bernadette's smileI recommend
Lisa Kolodziejczak: Jâai pris rdv Ă lâinstitut pour une Ă©pilation 1/2 jambes et maillot et tout Ă©tait parfait ! Je recommande Nocibe pour ses esthĂ©ticiennes Ă lâĂ©coute et trĂšs professionnelles.
Clement Walter: Equipe aimable et souriante. Merci à Estelle pour ses conseils personnalisés et son professionnalisme. Je recommande fortement CE magasin.
Edwige Hengbart: En grand merci à Bernadette pour son professionnalisme et ses conseils avisés !!! Je recommande vivement :))
ebay vab: Une dizaine de conseillÚres dans cette boutique, mais aucun accueil ni de bonjour. Il faut attendre, attendre et attendre pour que l'une d'elles veuillent bien s'occuper de vous. Mais là encore, déception, elles ne connaissent pas leurs produits et les explications sont douteuses. Elles manquent d'amabilité, pire sont à la limite de l'agressivité. Magasin peu agréable. Plus jamais, je rentre dans ce magasin Nocibé. Et oui, le commerce c'est un métier !!!
Gilles Nay: Temps dâattente en caisse interminabe
Christelle Barnier: Je n'achetais mes parfums que dans cette boutique. Vu l'accueil de ce jour, 3 bonjour sans réponse. Je tiens à noter que j'étais seule dans le magasin. Je rentre j'achÚte. Je suis refroidie, d'autant plus qu'une cliente plus connue que moi semble-t-il des vendeuses conseil a eu la chance d'avoir le bonjour et le sourire !
Virginie Pennors: Une belle variĂ©tĂ© de produits. J'y suis allĂ©e pour du parfum d'ambiance que j'ai achetĂ©. La vendeuse m'a proposĂ© de me parfumer. J'ai choisi Sweet de Lolita Lempika. Il m'a tellement plu que je l'ai achetĂ©. En plus, il y avait une remise de 25%. La vendeuse Ă©tait trĂšs professionnelle et souriante. Je recommande trĂšs vivement đ đ đđ
Marine Briet: Toujours souriant et de bons consils. Merci Delphine pour cet accueil chaleureux.
Rim Al lazkani: J'ai pris un rdv : soin pieds + pose vernis pieds et main, je suis arrivée au rdv et quand on m'a expliqué c'est quoi le soin pieds chez vous, j'ai décidé de faire uniquement une pose vernis sur les mains. L'esthéticienne a mis une heure et 15 minutes pour finir juste la pose, le résultat était catastrophique, je vous mets les photos, j'ai remercié madame vu que j'en avais plus de temps pour changer.En passant à la caisse, on m'a demandé de régler une épilation plus la pose, j'ai dit que non j'ai pas fait une épilation , la demoiselle à la caisse ne m'a pas cru et elle voulait valider avec sa collÚgue, j'ai rien dit, elle a validé alors qu'elle avait déjà entré les 2 prestations sur le systÚme et pour corriger sa faute, elle m'a dit qu'on m'a fait une manucure! Sauf que j'ai fait juste une pose vernis, mais elles ont insisté à me faire payer 25 euros de plus , quand j'ai refusé de payer un service que j'ai pas eu, on m'a proposé de régler le montant et de me faire rembourser aprÚs , et bien évidemment je n'ai pas accepté, parce que la cliente n'est pas responsable des fautes d'encaissement on a discuté pour 10 min finalement la responsable a manipulé le systÚme pour régler le problÚme sans que je paye.Les problÚmes :1- pose trÚs moche et trÚs mauvais finissage2- on ne croit pas la cliente et on l'accuse par des prestations qu'elle n'a pas réalisé - manque de respect3- vouloir faire payer la cliente pour cacher une faute d'encaissement qui peut arriver partout et n'est pas si grave4- perte de temps5- manque de professionnalisme
A. D.: accueil sympathique et institut efficace et trĂšs propre :)
Jean Claude Lansiaux: Je vous recommande vivement ilest parfait
Christine Hajder: Magasin bien situé, accessible, personnel agréable et souriant,
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Perfume store
7. SEPHORA LILLE FACHES - Faches-Thumesnil
· 241 reviews
Route de Vendeville Centre Commercial Auchan, Ground Floor, 59155 Faches-Thumesnil, France
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Justine Facq: Thanks to Marion for her professionalism!She knew how to explain to me, show me, teach me and help me in my purchases.I will not hesitate to come back to see her if I need advice and if I do not know which product to go for.
Irma Kaa: Staff attentive to the customer, advice adapted to the need. I'm glad to have this store next to my house âșïž
Lea Demets: Unpleasant saleswoman who looks at you from top to bottom and forces you to buy I much prefer the Sephora to noyelle at least they are nice
David Saumade: Perfect knowledge of perfumes, the choice of perfume recommended ideal for the gift, to recommend
MaĂ«lys Kaya: . Il nâa pas voulu me laisser partir, jâai dĂ» appeler la vendeuse qui lui a confirmĂ© que câĂ©tait un cadeau et que câĂ©tait Ă©crit sur le masque.Il ne sâexcuse pas et ne me dis pas au revoir.Par contre vendeuse au top !(Translated by Google
Alex Minskiy: ĐŃлОŃĐœĐŸĐ” ĐŒĐ”ŃŃĐŸ ĐŽĐ»Ń ĐżĐŸĐșŃĐżĐŸĐș!
Riche Zelia: Very well received listening
Aurelie H: The hysterical manager of this store called Eva clearly jumped on me, yelling at me and forcing me to pay for a product that I tested, no politeness not even a hello, me who is a gold customer it was the first and last time I set foot there! I even regret not having called the police! This girl has no business being a store manager.
Marion Burgraeve: Very good advice, the seller met my expectations and the perfume worked for Christmas, thank you đ
Virginie Berche: , et re attendre pour passer en caisse. Ce fut long mais cela doit ĂȘtre l effet des fĂȘtes đ(Translated by Google
Melina Damien: Too bad that Sephora will leave the gallery
Sylvie Cauchie: Many interesting offersStaff who advise perfectly well and very pleasantKeeper smiling and on top
Delphine Boumendil: Welcoming staff, but I would no longer go quickly feel like thieves despite my gold card, the security guard followed me everywhere so I left without making a purchase
chaine Lana: At customer service, cheaper than its competitor
Franck Dejongjuhe: Not very welcoming in addition 25% on perfumes while at Nocibé it's 30%
Valérie Delfosse: Good welcome good advice and good products
Cecile Wro: .(Translated by Google
Cecile Kitlasz: The only sephora that I know, where the saleswomen are very pleasant and professional. Real advice within my budget.
DĂ©borah Mocquant: par une premiĂšre jeune femme qui a malheureusement dĂ» retourner Ă la caisse, mais qui a Ă©tĂ© adorable et de bon conseil. Puis une seconde est venue me conseiller pour choisir une palette.Ces jeunes femmes ont Ă©tĂ© adorables et de bon conseil.Merci encore pour ce moment.Bonne continuation et courage pour la rosacĂ©e đ€â„ïž, merci đ(Translated by Google
Gaétan BOCQUILLION: very warm welcome and advice.
sadia defontaine: Very welcoming and attentive
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8. SEPHORA VILLENEUVE D'ASCQ V2 - HĂŽtel-de-Ville
· 627 reviews
Bd de Valmy, 59650 Villeneuve-d'Ascq, France
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9. SEPHORA LILLE ENGLOS - Englos
· 106 reviews
352 Galerie Marchande Auchan Centre Commercial Auchan Englos, Ground Floor, 59320 EnnetiĂšres-en-Weppes, France
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Maxime Delaval: , dĂ©sormais jâirai chez la concurrence !(Translated by Google
Sarah: Accustomed to coming to buy in this store for a while, I was received by Mrs. HĂ©lĂšne, very unpleasant, borderline insulting thief, to flee I will never set foot there again.
Julia Lecas: et Ă donner des conseils !(Translated by Google
InĂšs Daenens: Everything is perfectthanks again
Rebecca Delcroix: A big thank you to Sania for her patience and advice đ
Sal Al: Dismiss your security guard, he is disconcertingly friendly.He looks down on customers... and makes you lose sales...
Maëva Plancq: Very well received by Florine, she gave me very good information, very pleasant and polite
Manon Darsy: I came to find out about my shades and buy the products I needed, I came across Florine who accompanied me from start to finish to advise me. My budget was respected and Florine advised me very well, for a first experience at Sephora I would come back đ
Cyrielle Roose: Sania from the brow bar at the top! Professional with real advice. I recommend !
sylvie richard: Eyebrows and eyelashes at benefit excellent
Ludivine: Product too expensive! I bought the Erborian brand cheaper in drugstores
Amandine Lemaire: I was able to chat with an awesome beauty consultant who really knew skincare products well. She gave me lots of advice and she saw herself that she knew the trends, the products, the uses. I learned a lot of things with a professional!
Pierre: Excellent experience. Chaimae gave us great tips throughout our visit. Patient, she was able to target our request and find the desired products.
Pauline: Very pleasant and attentive advisors, it reconciled me with Sephora!
Emy Buidin: I was received by a woman who was so charming, pleasant, understanding and full of sincerity. And a good professional since she was able to sell me 5 products when I only came to get 2! Until her colleague (manager?) took over... If there's one thing that bothers me, it's feeling oppressed by the insistence of a saleswoman... How to fuck up the sale of his colleague... I left empty-handed.
Soraia Godeberge: Despite the world and the lack of staff, my daughter and I were perfectly accompanied! I recommend for advice, hospitality and prices.
MaĂŻa MaĂŻa: Very good welcome from Florine who was very pleasant, very good advice and smiling. A Saleswoman as we would like to have everywhere thank you
SaoussĂšne S: Very nice saleswoman but on the other hand the security guard did not stop following us, there was an altercation I ask him "why he is following us" and answers me with a haughty and uninteresting air "I am doing my job" I didn't know that a security guard had to track a customer to the checkout. Leaving all the other customers to focus on us. This will not go unnoticed.
Del Fynn: Souriantes, avenantes...je repars avec les conseils et les achats đ(Translated by Google
Elisa Contarini: Came today with a friend, we were advised by Florine who was very nice and gave good advice!
Wendy GAUTHIER: Came for advice on an Erborian B.B cream, I was advised by Sara, she knew how to meet my needs with patience and always with a big smile!Very happy to have been able to talk makeup with this saleswoman who also knew how to advise me very well on perfumes by understanding my style.Very satisfied with my visit, I hope to see her again the next time I come!
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10. SEPHORA LILLE RONCQ - Tourcoing
· 119 reviews
Auchan, Bd d'Halluin, 59223 Roncq, France
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Anissa Lrj: Quick checkout. And advice at the top.
abdelhafid sellali: The staff is very welcoming and very available. Always smiling and listening. We will come back for sure!
Famille G: The cashier who does not want to answer a simple question, all the advisers in the store were taken because there are people. Therefore I ask the question to the cashier but she did not want to give me an answer.She was haughty and condescendingShe did not want to answer a simple question! No commercial sense I will not set foot here again. I prefer to go to the competitionI will no longer buy from Sephora, there is no point in being gold at Sephora!
Sylvie Marzocchini: Welcoming storeA special mention to Maria who made herself available, attentive and managed to make me have a great time thanks to her professionalism, her kindnessFavorite for sharing his knowledge of perfumes. See you soon
Web Tourcoing: Rarely have I had an experience like this. I came to buy a perfume and had a different time from other stores. A perfume is a story. The person in the shop took the time to make me choose the perfume of the moment that I needed. Advice, pro, choice, smile, customization, quality. I had a good time in addition to my purchase.
Isabelle Quaegebeur: A superb welcome, very good advice, and most: a smile. thank you
Camille Coupe: I came for a gift, the person who greeted me was very pleasant, gave good advice and took the time needed to understand my request. I recommend this store.
BetĂŒl Atalay: I was advised by Lucie, a very good make-up and face care consultant, very honest too. You can trust him!
Ingrid DELEMER: Always welcomed by the whole team. Good advice. A pleasure to come
Otto Coco: Super
Jessica Verly: I come especially from Belgium for my purchases
AntonioFagundez: ĐŃлОŃĐœŃĐč ĐŒĐ°ĐłĐ°Đ·ĐžĐœ, Đ”ŃŃŃ Đ°ĐșŃОО....
Elodie Carpentier: We were advised by Lucie, a very professional and very kind saleswoman. She is very good advice. Hoping to fall back on her when we come back đ
Gerard Menet: Well recommended wide choicepecuniary criterion taken into account by the advisorExperience to renew
Key 'O: Nice!
Laenna 59: Great store
Cristal Hekate: Very warm welcome and very good advice. Thanks to C-Maria for her kindness and professionalism! I recommend
TimothĂ©e DEBUYSER: Un Grand Merci Ă Mme Secco pour son accompagnement et ses conseils pour trouver un parfum qui me correspond mieux. RĂ©sultat suis reparti content Ă©galement avec des cadeaux pour mon Ă©pouse et ma fille. Moi mĂȘme commerçant, j'ai Ă©tĂ© sensible Ă sa disponibilitĂ© et son professionnalisme. A bientĂŽt . TimothĂ©e VITALITERIE (Neuville en Ferrain)
Elodie Coasne: Small passage in Sephora de roncq for the second time and a very good welcome from the staff of your shop. Thanks to Maria for her advice and another Happy Birthday đ
David Slos: Helpfuldiscount on deposits 20%
S Landon: No reception, no advice I had to go to the cash desk to get advice, the advisor was putting locks on these makeup packages instead of advising in store and I call back no one waiting in box!! No additional tasks when there are customers in fact! I still bought my product even if the 20% discount does not take place. (20PRODUIT7420)The next day around 6 p.m. I came to exchange the product of the day before that I had bought around 11:30 a.m. I had to deal with another adviser and I was refused the exchange supposedly it was used, I maintain that no but this no one is better than me! In good faith and they refuse my exchange of the day before, to make me pass for a liar, this adviser is very haughty, it is a lack of respect of accused is wrongly, it is really deplorable. I should have gone to the competition which is just two steps away, I had 25%. (P99397) and I would have taken the Dior concealer. contemptible
11. Parfumerie April Halluin - Menen
· 111 reviews
25 Rue de Lille, 59250 Halluin, France
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Department store
12. PRINTEMPS Lille - Lille
· 4790 reviews
39-45 Rue Nationale, 59000 Lille, France
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13. Nocibé - FACHES THUMESNIL - Faches-Thumesnil
· 282 reviews
Centre commercial auchan 59155, 59155 Faches-Thumesnil, France
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14. Parfumerie April Wattignies - Wattignies
· 26 reviews
Centre Commercial Cora, Rue Clemenceau, 59139 Wattignies, France
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15. Nocibé - Englos
· 457 reviews
Face au manĂšge, CC Auchan Porte de, 59320 Englos, France
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16. Nocibé - AUCHY LES MINES - Haisnes
· 109 reviews
Av. Nelson Mandela, 62138 Auchy-les-Mines, France
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17. Parfumerie April Roubaix - Roubaix
· 123 reviews
CENTRE COMMERCIAL GEANT CASINO ESPACE, Grande Rue, 59100 Roubaix, France
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18. Nocibé - WASQUEHAL - Wasquehal
· 427 reviews
Centre Commercial Carrefour, 6 Av. du Grand Cottignies, 59290 Wasquehal, France
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19. Nocibé - RONCQ - Roncq
· 372 reviews
Centre commercial Auchan, Bd d'Halluin, 59223 Roncq, France
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20. SEPHORA TOURCOING - Tourcoing
· 292 reviews
39 Rue Saint-Jacques, 59200 Tourcoing, France
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