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1. Nebsystem informatique - Lille
· 112 reviews
26 Rue de Brigode, 59000 Lille, France
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Phillipe Richard: I encountered a problem accessing the hard drive during a short stay in Lille. Nebsysteme called me back without delay to assess the problem and given his immediate unavailability, did not hesitate to refer me to a colleague. Thank you for your responsiveness and recommendation.
MysteriX Knight-On-FireZ: Very professional, to carry out a very good repair on my pc! I recommend.
Taha Yassine MERAH: I can't find the store and he doesn't answer the phone
Laurine Plouvier: Very professional and accommodating, after cleaning my ventilation my computer blows better and is less slow! Thank you and I recommend
Juliette Desseyn: I recommend Mr Anstel without hesitation. Very professional and accommodating in his work. Thanks again to him.
Berangere Devos: Very professional, and attentive.Remote intervention because I had a time imperative. I recommend without hesitation
Justine Anglade: Responsive, professional, thank you.
Julia Vanlerberghe: . Professionnel très sérieux.Objet : changement de disque dur en 24h!(Translated by Google
Leo_WAV: Very good experience, quick contact, appointment just as fast and quality and very efficient intervention.All at a consistent and reasonable price.
Nolwenn Levasseur: I am very satisfied with the performance.Appointment in less than 24 hours and in 1h15 max my pc was operational again.I really recommend
Ombeline Duyck: Super responsiveness, intervention the same day and the problem was solved in 30 min!In terms of value for money, nickel!
léa Fourmentin: Positive:Professionalism,Responsiveness,Value
Laurent Bordas: pour 1 prix très raisonnable... Seul bémol n'accepte pas les CBDernier détail important, Benjamin est un professionnel souriant, aimable et compétent : je recommande !(Translated by Google
nathan del rosso: Very professional, responds quickly to calls.Work done quickly and very well, in the case of a Windows problem.
marine jolain: Service at the top, very responsive and accommodating. My PC is like new again!
Franck Beyaert: Very responsive and professional, I recommend him without worries. Thanks again for your input!
Aurélie: Very good professional and responsive, I had an appointment in less than 30 min! I highly recommend !
Magdaléna Provost: Very responsive, fast and professional, I recommend Nebsystem Informatique with my eyes closed! Thank you again for your intervention and your good advice.
abid abid: Très pro rapide efficace recommande
Ho Th: Bonsoir,Efficace et pas trop cher, c'est Neb system que l'on préfère...C'est la seconde fois que je change l'écran de mon PC,Rien à redire, c'est nickel chrome, fait en 10 mn seulement,Allez y les yeux fermés !TH/LILLE
PA Pailler: Très sympathique, se déplace à domicile sans frais (même pour constater une panne qui s'est résolue d'elle-même...)
2. ADIP - Hellemmes-Lille
Verified
· 0 reviews
52 Rue du Dr Verhaeghe, 59260 Lille, France
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3. Point Service Mobiles Lille - Lille
· 542 reviews
13 Pl. Pierre Mendès France, 59000 Lille, France
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4. Apple Lille - Lille
· 1730 reviews
1 Rue Faidherbe, 59800 Lille
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simon delloue: Triste monde où la satisfaction client n’est pas ici l’objectif.Personnel souriant et accueillant mais des méthodes d’un autre monde, welcome archaïsme soviétique !
S G: Ruime apple winkel, groot aanbod. Mooie winkel met veel lichtinval en vriendelijke mensen die klaarstaan om elke vraag te beantwoorden.
Abdel EINEIN: Ils refusent de prendre en charge le replacement de ma batterie. Ça faisant un an que je suis en contact avec eux, après un rdv dans le store, ils me disent que la garantie a expirée.Je regrette d’avoir été client Apple depuis des années.
luc verwaerde: Personnel attentif à vos attentes rapide et avec de très bonnes explications concernant les produits
Lehcen Mahidi: Ce jour je me suis rendu sur Lille pour une problématique du quotidien avec mon Applewatch. Nicolas ,un sourire quelques clics et bam ça fait des chocapics. Mon Apple Watch cessera de me signaler sans cesse que je marche beaucoup. 😉😉merci Nicolas
julie roussel: Apple Apple AppleJe suis si fan de cette marque que je suis aussi ravie de partager que l’Apple store de Lille compte des employés très compétents !!!J’avais besoin d’aide pour désactiver un iPhone suite à Un changement et le spécialiste qui m’a aidé a été très compétent rapide et accueillantJe recommande cet endroit !
LEMAIRE Nolwenn: Visite à Apple LilleAccueillis par un homme désagréableMettre 1300 euros pour un téléphone qui ne tient absolument la batterie ou Apple ne peut soi-disant rien faire.Super apple.
Régis Caspar: La boutique est propre et lumineuse, les employés sont accueillants
Alban: Paying 3000€ for a computer is apparently not enough for it to work properly beyond 25°Around 30°, the mac is unusable.Are you planning a 2000€ fan as an option?
Nicolas CPS: Failure to respect Apple's 7-year repairability commitment, 5 years! Wow it's old you're lucky, iPad has the trash 🗑️ great for ecology
Nathan HANNOTTE: Came today to replace an iPhone battery, super welcoming and professional staff, super fast! In less than an hour the phone was ready!
Renée Louchart: Good welcome Good informationVery friendly staff
Cloé Campagne: Very well received by a sales consultant! With a smile and a good mood 😁
Gulnara Valitova: Apple Customer Service [1 Rue Faidherbe, 59800 Lille] Lille, FranceSubject: Complaint regarding recent purchase and customer service experienceI am writing to express my disappointment and concern regarding a recent purchase I made at the Apple shop in Lille, specifically pertaining to the service I received from one of your staff members and the subsequent difficulties I encountered in resolving the issue.Recently I have visited the Apple shop located at [1 Rue Faidherbe, 59800 Lille] in search of an Apple MacAir M2 with an English keyboard. The consultant at the store, whose name I unfortunately did not note down, advised me to place the order by phone. I promptly called the Apple shop in Lille using the contact number and placed the order on 3rd of June.After receiving a message notifying me that I could collect the MacAir M2 from the Apple store in Lille, I visited the store on June 12th (yesterday). However, upon returning home, I realized that I was not completely satisfied with the colour and size of the product, prompting me to reconsider my decision. I immediately returned to the store and was fortunate to be assisted by an exceptional consultant named Morgane, who displayed genuine concern for my satisfaction and attempted to facilitate the necessary refund.Regrettably, when Morgane sought assistance from the manager, Aurelie, the encounter took an unfavorable turn. Aurelie exhibited a lack of politeness, displayed no willingness to help, and conducted herself in a manner that can only be described as arrogant. Despite my request for support in returning the product and securing a refund, Aurelie outright refused to accommodate my request, insisting that I must initiate the return process online.Throughout this ordeal, Morgane remained incredibly helpful and supportive, dedicating over an hour of her time to assist me with the issue at hand. It is worth noting that her professionalism and commitment to customer satisfaction were greatly appreciated during an otherwise distressing experience.To my disbelief, it was communicated to me that in order to receive a reimbursement, I am required to wait 72 hours for someone to come to my residence to collect the MacAir. This convoluted process has left me feeling frustrated and disillusioned. As an ardent admirer and loyal customer of Apple, I had always associated the brand with exceptional service and client appreciation. Unfortunately, my recent experience has been far from satisfactory, leaving me feeling undervalued and disrespected as a customer.I kindly request your urgent attention and support in resolving this matter promptly. I believe that Apple prides itself on its commitment to customer satisfaction, and I genuinely hope that you will take this opportunity to rectify the situation and restore my faith in your brand. It is my earnest desire to continue as a satisfied Apple customer, and I trust that you will take the necessary steps to ensure a swift resolution.I would be grateful if you could provide me with clear instructions on how to proceed with the return process, as well as any additional assistance you can offer to facilitate a smooth and timely refund. Furthermore, I kindly request that you address the conduct of the manager, Aurelie, and ensure that appropriate measures are taken to prevent similar incidents in the future.Thank you for your attention to this matter. I look forward to a swift resolution and a positive outcome. I remain hopeful that my next interaction with Apple will be a more positive and fulfilling experience.
Hayder Khana: the staff are friendly and the give advice too
Ludovic Dikan: My experience at the Apple Store in Lille left me with mixed feelings. Although I am a big fan of Apple products and have had positive experiences at other Apple Stores, I was disappointed with the mentality of the sellers and the general reception I received.It is unfortunate to note that the mentality of the sellers leaves something to be desired. I found their attitude unhelpful and sometimes even condescending. Instead of feeling welcomed and supported in my needs, I felt some contempt from them. This experience left me with a bitter taste.However, it is important to point out that the Apple Store in Lille offers a wide range of Apple products and a good variety of accessories. In addition, the environment is pleasant and the products are displayed in an attractive way. That said, the lack of attentive and friendly customer service is a real shortcoming.Fortunately, the Internet offers many alternatives for buying Apple products online. The convenience of shopping from home and having access to a wide range of products, without having to suffer a bad in-store experience, is a definite advantage.Although the Apple Store in Lille offers an interesting selection of Apple products and offers an attractive environment, it is necessary to review the mentality of the sellers and the overall reception to guarantee a positive and satisfactory customer experience. In the meantime, it is reassuring to know that the Internet offers a practical alternative for those who wish to avoid the inconvenience experienced in the store.
jessica shmidt: Great welcome, our concern was resolved in 1 hour for a broken screen on a Saturday when there were a lot of people 😓 thank you to the whole very professional team
Melanie Collet: Very disappointed with my experience at Apple!When Mr Collet says to customers "if you are in good faith" when my purchase is 2 days old, I find it intolerable! Whether we have 3,5,15 years of seniority, there are exceptions and unique problems! You can't work in commerce and generalize!Finished for me Apple de lille! I will go and do my shopping at Fnac where they will know how to take care of customers!
JANSSEN ANTOINE: Very disappointed with the customer service!Lack of consideration.
salma: Excellent experience, we were able to discuss with Fabrice who was able to advise us very well and accompany us in our efforts. Thanks again to him, we will be back.
RAGHU KADIYALA: I brought my iPhone 14 pro, the battery goes down very fast I went lot of times to the store for the help. No proper response. My 100 percent battery came down in 2 hours using battery and for calling. They gave some stupid reasons which are not correct at all. I wish you not to iPhone 14 pro and the store was really bad the way they respond to me. I use my phone personally they show some statistics and say your phone works well, but to be honest I am using the worst phone in my life was iPhone 14 pro. I suggest buy some other product less expensive waste of money 1329 euros. I wish this review will help the people.
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